Effective Date: June 10, 2026
At Factory Xenon, we’re committed to delivering your order quickly and reliably—whether across the street or around the world. For over 15 years, our goal has remained the same: ship the right part fast and accurately, so you can get back on the road.
Shipping Methods
We use United States Postal Service (USPS) First Class Mail as our primary shipping carrier. Domestic and international shipping options are available at checkout.
Delivery Timeframes
- Orders placed before 1 PM (PST), Monday–Friday (excluding holidays) are processed the same day.
- Orders placed after 1 PM are processed the next business day.
- Most standard shipments arrive within 2–5 business days (U.S. only).
- Expedited shipping is available for an additional fee at checkout.
Shipping & Handling Charges
- FREE standard shipping via USPS First Class Mail is available on all domestic orders.
- Expedited and international shipping rates are calculated at checkout based on your location and selected service.
Where We Ship
- We proudly ship nationwide and to most international locations.
- Rates and availability may vary by country.
Order Tracking
Once your order is shipped, you’ll receive a confirmation email with a tracking number. This will include real-time updates such as:
- Package pickup
- USPS distribution scans
- Delivery confirmation
If you have any questions regarding shipping options, delivery times, or tracking your package, feel free to contact us at support@factoryxenon.com.